FAQ's
Question: What is NRT and how does it work?
Answer: NRT stands for nicotine replacement therapy. At this time, there are five types of NRT approved by the FDA including nicotine patch, gum, lozenges, inhaler and nasal spray. NRT helps manage withdrawal symptoms associated with quitting by giving you a small, measured dose of nicotine–but none of the other dangerous chemicals found in tobacco products.
Question: Does the QuitLine provide free NRT?
Answer: Yes, the QuitLine currently offers nicotine patches to eligible tobacco users. Click here for more information about this product.
Question: How do I get free NRT?
Answer: Free NRT is only available to tobacco users who have enrolled in a coaching program and have no medical conditions that would interfere with using NRT. NRT is available to eligible tobacco users once per 12 month period.
Question: Why is coaching required to get NRT?
Answer: The combination of coaching/support and NRT has been shown to be one of the most effective quit methods available.
Question: Why dosen't the QuitLine give out more NRT?
Answer: The QuitLine is funded by the Tennessee Department of Health, and the annual budget for NRT is limited. Therefore, the QuitLine is not able to provide unlimited NRT to participants.
Question: Why did the QuitLine stop calling me?
Answer: The QuitLine serves thousands of people each year. The QuitLine will stop calling after three failed attempts to reach you. If you would still like to receive services, call 1-800-784-8669 to re-activate your case.
Question: Why did someone call me to complete a a survey?
Answer: QuitLine participants are asked during their initial call if they are willing to receive a survey call. Surveyors contact QuitLine participants three (3) months and seven (7) months after enrollment to complete a brief satisfaction/follow-up survey.
More Resources
TN Department of Health
The Tennessee Department of Health Tobacco Use Prevention and Control Program uses CDC evidence-based strategies to reduce tobacco use and tobacco-related disease.
Go to Website
Tricare
TRICARE provides services, drugs, and support to help you quit tobacco. You don’t need to be diagnosed with a tobacco-related illness to use tobacco cessation benefits.
Go to Website
American Lung Association
Our proven tools, tips and support can help you or your loved one end your addiction to tobacco and begin a new, smokefree phase of your life.
Go to Website
American Cancer Society
Quitting tobacco isn't easy, but it can be done. Whether you smoke cigarettes, use smokeless tobacco, or are trying to help a friend or loved one, you'll find the information you need here.
Go to Website
US Department of Veterans Affairs
There is a long history of smoking and other tobacco use in the military. Many Veterans used tobacco while they served, particularly during deployment. Now seven out of every 10 Veterans who smoke would like to quit—for both the physical benefits and their mental health.
If you’re one of those Veterans, or if the Veteran in your life is trying to quit, you’ve come to the right place. VA offers resources for making a quit plan and sticking to it.
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